REWARDS PROGRAM FAQ'S
YOU HAVE POINTS TO USE
Congratulations, you have earned enough loyalty points to redeem $10 off your next order!
Not sure how to use your points? We're here to help.
This is our way of showing our appreciation to our customers!
You’ll earn points for activities on our site, like referrals and purchases, birthdays and be able to access exclusive offers.
You can use your points to earn discounts off purchases, so the more you collect the more you save!
You can login to your rewards account though the ‘login’ button here.
You can check your points balance once logged into your rewards account here.
Once you have earned enough points to redeem a voucher you can do so at the checkout.
In order to redeem points you must first be logged in. Once logged in you will be prompted at the checkout to redeem your points for a discount voucher which you can use on your order.
For further instructions on redeeming your voucher please see the instructions listed here.
Unfortunately not, only one discount code is applicable for use per order. If you apply a discount code and then apply your rewards points, the first discount code entered in the checkout will be removed.
No, reward vouchers are not applicable to be used within the returns portal.
Reward vouchers are valid for 3 months from time of point redemption.
Yes, all loyalty rewards have a minimum spend requirement.
$10 voucher: $75 minimum spend
$20 voucher: $150 minimum spend
$50 voucher: $250 minimum spend