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Returns

It is really important to us that you love your purchase from Muscle Republic and we understand that mistakes can be made when you are not able to try on garments before purchasing. If you are not satisfied with your purchase, we offer returns for refund and/or exchange within 21 days of receipt. Please note that refunds are not provided for items on sale.

To return an item:

returns

Download Returns Form

 Your RETURN will be processed within 3 days of receiving your return.

 

Conditions of Exchanges and Returns:

• Items must be returned within 21 days of receipt by customer
• Items must be returned in their original clean condition with tags and must be unworn, unwashed and unperfumed
• We do not accept returns on undergarments, accessories or sale items
• Muscle Republic is not responsible for the shipping cost of the return
• We reserve the right to reject any items not returned in their original state or returned after the above specified number of days of customer’s receipt. These will be sent back to the customer.


Refund

Refunds are processed within 3 days of receiving your return. You will then receive an email  informing you when your refund has been processed.  – Please note that this will exclude any shipping cost you paid at checkout.


Making a return after paying via Afterpay

If you have checked out using Afterpay, you have the option of returning your item(s) for a full refund.

• If you have not made any repayments, then we will simply cancel your whole payment plan
• If you have made an instalment, we will refund this payment and cancel the rest of your payment plan
• If you wish to only return certain items from your order, we will deduct these from your payment plan, and it will automatically adjust your repayment amounts!
• Any shipping costs paid at checkout will not be refunded


Exchanges

Return your item as soon as possible with the returns form, and once we have received it we will process your item exchange.


Faulty Items

At Muscle Republic we thoroughly inspect each item before shipping to our customers, to ensure that the highest quality is maintained. If the item is faulty, please notify us as soon as possible at customercare@musclerepublic.com

 

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