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Returns

It is really important to us that you love your purchase from Muscle Republic and we understand that mistakes can be made when you are not able to try on garments before purchasing. If you are not satisfied with your purchase, we offer returns for store credit within 21 days of receipt. Please note that refunds are only provided for items with manufacturing defaults, or if you have paid via Afterpay.

To return an item:

returns

Download Returns Form

 Your store credit will be emailed to you within 3 days of receiving your return.

 

Conditions of Exchanges and Returns:

• Items must be returned within 21 days of receipt by customer
• Items must be returned in their original clean condition with tags and must be unworn, unwashed and unperfumed
• We do not accept returns on undergarments, accessories or sale items
• Muscle Republic is not responsible for the shipping cost of the return
• We reserve the right to reject any items not returned in their original state or returned after the above specified number of days of customer’s receipt. These will be sent back to the customer.


Store Credit

Returns are processed within 3 days of receiving your return. You will then receive an email with details of your store credit. This never expires and can be used on any item in store – Please note that this will exclude any shipping cost you paid at checkout.


Making a return after paying via Afterpay

If you have checked out using Afterpay, you have the option of returning your item(s) for a full refund.

• If you have not made any repayments, then we will simply cancel your whole payment plan
• If you have made an instalment, we will refund this payment and cancel the rest of your payment plan
• If you wish to only return certain items from your order, we will deduct these from your payment plan, and it will automatically adjust your repayment amounts!
• Any shipping costs paid at checkout will not be refunded


If you require an exchange to a different size

Return you item as soon as possible with the returns form, and once we have received it we will issue your store credit. You can then use this to purchase a different size.


Faulty Items

At Muscle Republic we thoroughly inspect each item before shipping to our customers, to ensure that the highest quality is maintained. If the item is faulty, please notify us as soon as possible at customercare@musclerepublic.com

 

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